Updating payment details

[Anonymous]

I currently have a business account with a number of phones attached. How do I now split the billing into 

a) business phone paid from bank account A

and

b) 2 personal phones to be paid in future via a new bank account?

Have tried the online help - no help!

Also live chat is always busy whenever I look.

Tried to make a phone call in - 30mins of wait time!!

Gurus only help with device questions.

Local store is over 1/2 hour away.

No email contact addresses that I can find to send in my questions.

Been all over My Account but can't get an answer there either .......

ARRGH!!!!!!!!!!!!

So O2 Community is my last hope, although I do feel peeved for all customers that advice on how to access/pay for an O2 service needs input from other customers rather than O2 staff. 😞

But thanks if you CAN help.

Susan

[MI5 · Accepted solution]

You will have to call business CS on 8002 I'm afraid.
It's not something that we can access on here to change for you.

[Cleoriff]

@AnonymousSorry but I think you are going to persevere with customer services and speak to someone

Don't use live chat http://www.o2.co.uk/contactus

Have you contacted Business on 8002