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Unnecessary charge

Mel94
Level 1: Joiner
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on ‎07-04-2020 11:12

on ‎07-04-2020 11:12

Hi I've just check my phone bill and there is an unnecessary charge for a number i dont know and ive checked my call history all the way through and i can't find that number. How do i go about this so i don't get charged on my next bill?
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Cleoriff
Level 94: Supreme
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on ‎07-04-2020 11:14

on ‎07-04-2020 11:14

@Mel94 

We have no access to your account so you will have to contact customer services Guide: How to find help & contact O2 

Veritas Numquam Perit

Girl in a jacket
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MI5
Level 94: Supreme
In response to Cleoriff
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on ‎07-04-2020 11:20

on ‎07-04-2020 11:20

https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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