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Top up second mobile

PeteRooney
Level 1: Joiner
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Good evening,

I have two mobiles on my account. The second one (my son's) has run out of data and doesn't renew until December the 7th. However, as much as I try, I can only see the first phone on the account (mine). Can anyone please tell me how I top up the second phone. Having logged into MyBT, I would have expected to see a dropdown containing both phones, but alas not.

Thanks in advance

Pete

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Bambino
Level 84: Resplendent
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@PeteRooney You've posted in the Pay Monthly section, so I'm presuming that you don't want to top up, but rather purchase a bolt-on. If that's the case, see this link: My O2 - Bolt-ons - Mini Guide - O2 Community

I DO NOT WORK FOR O2



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Cleoriff
Level 94: Supreme
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@PeteRooney 

If your sons mobile is PAYG and he is on a Big Bundle, you need to contact O2 if you wish to change his anniversary date before 7th December. All numbers are in this guide Guide: Coronavirus Community Help and Support 

Otherwise, as @Bambino  suggested, if he has run out of data you will need to purchase a bolt on to last him until Dec 7th.

Veritas Numquam Perit

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