This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Tariff change and cost

Anydoubleewe
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎13-03-2022 16:27

on ‎13-03-2022 16:27

Hi,

I am going through the process of changing tariff, when I get to the end of filling in the online details, it asks for payment by card, but as an existing customer I already have a Direct Debit in place.  Should this not just be a straight transfer and a change to the DD.  Thanks.

Message 1 of 3
478 Views
0 Kudos
2 REPLIES 2

MI5
Level 94: Supreme
  • 152318 Posts
  • 651 Topics
  • 29063 Solutions
Registered:

on ‎13-03-2022 16:31

on ‎13-03-2022 16:31

@Anydoubleewe 

Yes it should be as you say.

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 3
475 Views
0 Kudos

Anydoubleewe
Level 1: Joiner
In response to MI5
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎13-03-2022 16:34

on ‎13-03-2022 16:34

Many thanks for your help and quick reply.

Message 3 of 3
473 Views
0 Kudos
Top Kudoed Authors
View All
Top