on 02-11-2022 19:33
Hi all,
I'm still waiting for a number port from Virgin after 30+ hours, since the old sim went off line yesterday.
I understand there are issues with the process but causing real issues and I need to know how much longer this could take?
Thanks.
Solved! Go to Solution.
on 02-11-2022 19:43
on 02-11-2022 19:43
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. if you send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG), or you can call 202 from your o2 phone
on 02-11-2022 19:43
on 02-11-2022 19:43
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. if you send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG), or you can call 202 from your o2 phone
on 02-11-2022 21:45
Ports are handled by a third party so the fix needs to come elsewhere, no known fix date yet but keep an eye on the forum for updates.