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Porting issues from Virgin Mobile to O2

AndyS17
Level 1: Joiner
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Hi all, 

I'm still waiting for a number port from Virgin after 30+ hours, since the old sim went off line yesterday. 

 

I understand there are issues with the process but causing real issues and I need to know how much longer this could take? 

 

Thanks.

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madasaf1sh
Level 77: Grand Master
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@AndyS17 

 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. if you send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG), or you can call 202 from your o2 phone

 

 

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

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madasaf1sh
Level 77: Grand Master
  • 10670 Posts
  • 56 Topics
  • 3095 Solutions
Registered:

@AndyS17 

 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. if you send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG), or you can call 202 from your o2 phone

 

 

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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MI5
Level 94: Supreme
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@AndyS17 

Ports are handled by a third party so the fix needs to come elsewhere, no known fix date yet but keep an eye on the forum for updates.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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