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FairyFeet1964 · ‎07-05-2022

We have got a pay monthly sim as part of our Virgin package - our sons phone is currently on Virgin (contract ended) we pay the bill although he is an adult (he pays us back) just wondered if there will be any problems porting number? The 02 number currently is in husbands name as was virgin - also will son be able to log on to 02 to do anything ? Hope that makes sense thanks in advance 😊

MI5 · ‎07-05-2022

@FairyFeet1964

No problem at all, just get your husband to do the port Guide: Migration & porting into O2

Your son can then register himself for his MyO2 https://mymobile.o2.co.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎07-05-2022

@FairyFeet1964

No problem at all, just get your husband to do the port Guide: Migration & porting into O2

Your son can then register himself for his MyO2 https://mymobile.o2.co.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

FairyFeet1964 · ‎07-05-2022

Thank you so much for the info @MI5 really appreciate it. Will let them know so they can sort it out 😊

MI5 · ‎07-05-2022

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Porting from Virgin to 02 sons mobile (adult) we pay bill

Number not transferred to new sim

Can’t pay my bill

bolt on

new esim barcode

spend cap