Porting delay - 3 weeks now - Anyone help

Graham2505 · ‎01-02-2023

Hi,

I've been waiting for over 3 weeks now for my number to port from Tesco to O2. The porting has failed twice and after speaking with O2 support they have initiated it again (2 weeks ago). I've tried calling 3 times, but after waiting for 1 hours each time the call drops.

Any able to help, as currently paying for 2 accounts.

Thanks - Graham

MI5 · ‎01-02-2023

@Graham2505

I'll ask @O2Emma to assist.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2Emma · ‎01-02-2023

Hi @MI5 I will pick this up thanks.

O2Emma · ‎01-02-2023

Hi @Graham2505 I will send you a private message to look into it for you.

Graham2505 · ‎03-02-2023

thank you

O2

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