Solved: O2 accounts

Anonymous · ‎15-10-2013

Morning,

I already have an O2 account, with a Pay and Go number registered to it. I now also have a contract with O2 on a different number. I see that I can link a second account to the first, but when I try to register the contract mobile my email address is refused, as it is already connected to the P & G. If I only actually have one email address, does this mean I cant register the second number?

Thanks

Norman

MI5 · ‎15-10-2013

You'll have to call CS and get them to add your email address.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎15-10-2013

You'll have to call CS and get them to add your email address.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎15-10-2013

Hi.

Speak to customer services via 202 who should be able to assist you with your query.

MI5 · ‎15-10-2013

As its a business account call 8002

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

adamtemp64 · ‎15-10-2013

And if a business account it will not link to in my o2 you need to sign up for the dedicated myo2business from the business pages http://www.o2.co.uk/business/myo2business

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