Number porting issues

[fear_of_flying]

ful experience with o2 so far - ordered my sim on June 30th, only to have 4 weeks go by without receiving it due to credit control issues , now am 3 weeks into porting my old mobile number over with no luck so far - spoke to an agent online last week who said it'd be sorted in a week but here we are with no solution ... so i'm still paying for my old contract as well as my new one 😞

anybody out there from o2 that can actually help out...?

[pgn]

You should contact the sales team as they can help you with that - call them on 0800 081 0255 or send a message to O2 on Social Media at any of the 3 platforms shown in the link just below this post, @fear_of_flying.  Good luck!