New number

[Paula4109]

I would like to request a new number but can not find his to do this snd calls are not been accepted

[KingAmo]

@Paula4109
Hi call customer service, all numbers are in this guide. Press fraud or theft to get through.
https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...

Alternatively just pop in one of your O2 local shops and they will gladly help you.

I hope this helps

[madasaf1sh]

Hi @Paula4109

You need to contact customer services on 202 from your handset or 0344 809 0202 from any other phone, when asked about the purpose of your call, then say lost / stolen to get through to an agent.

You are only allowed one free number change, and you may be asked the reason for the request.

[MI5]

@Paula4109 

Guide: How to change your mobile number