I have a payment plan set up. I payed it before the date it was due however my servises have still been restricted. Why has this happened. I need my services especially at the moment as my mother is in hospital and I need to keep I touch with the hospital.
You'll need to speak to the Payment Management Team on 0800 902 0217 in the morning.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
Best chance of getting through is calling at 8 am
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