Monthly D/D Payment

[Curious]

I need an answer why only £6.00 has been taken from my Direct Debit Account for April 2020 only, when I think? I should be paying £16.43. Need an answer please.

[jonsie]

Probably a refund or carryover from another tariff

Check recent charges in My O2 or on your bill

[Cleoriff]

As we say constantly on here, we have NO access to your account @Curious 

If you cant see what's happened in My O2 then you need to call CS

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