Solved: Is it possible to cancel at a future date?

IceMan · ‎11-09-2023

Hi there - asking for a friend.

My friend has a pay monthly service that is off plan. He's about to leave the UK for good via a holiday in Europe. So, he want to keep his phone service for the holiday then cancel the service altogether. Is it possible to cancel the phone while he's here in the UK for a future date so that he doesn't do it overseas? So for example is it possible for him to cancel the phone for the 6th November this week?

Thanks in advance!

MI5 · ‎11-09-2023

@IceMan

This looks like something you’d need to call O2’s customer service team about – give them a call on 202, 0344 809 0202, or specific payment management number 0800 902 0217 / 0800 032 5302
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎11-09-2023

@IceMan

This looks like something you’d need to call O2’s customer service team about – give them a call on 202, 0344 809 0202, or specific payment management number 0800 902 0217 / 0800 032 5302
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

IceMan · ‎11-09-2023

Thanks mate - will do!!

MI5 · ‎11-09-2023

Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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