Solved: How to use voicemail transcription on iPhone SE 20...

ForestPhil · ‎29-04-2020

How can I use voicemail transcription (i.e. Voicemail automatically transcribes the text of the message) on iPhone SE 2020 running iOS 13.4?

I have read that O2 supports it and I'm running the latest version of iOS.

I just can't work out how to use it. There doesn't appear to be an option.

Thanks.

ForestPhil · ‎29-04-2020

OK, so Settings > Siri & Search > Language was set (correctly) to English (United Kingdon), and I changed it to English (United States). This successfully got transcription working, but the transcription itself was terrible. Probably because I tested it with my (British) voice. Maybe I needed to ask all my callers to put on an American accent when leaving messages ...

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Bambino · ‎29-04-2020

@ForestPhil See if this helps you: https://www.iphonelife.com/content/how-to-use-voicemail-transcription-ios-10

I DO NOT WORK FOR O2

MI5 · ‎29-04-2020

@ForestPhil

you need iData on your account.

This is often forgotten by O2 when setting up accounts.

You'll need to call to get it activated Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

ForestPhil · ‎29-04-2020

Thank you.

So I rang O2 on 0800 587 4005‬ and was told by the guy I spoke to that my account was already set up to support iPhone voicemail transcription but he didn't know whether O2 supported it in the UK or not. He couldn't think of any solutions except to find friends with iPhones and O2 and see if they can use it! And then copy their settings if they could! 😮

He finished saying the general consensus of opinion was that it probably won't work in the UK unless I change the phone's language to American.

Crazy!

MI5 · ‎29-04-2020

Idiot !
Call back and speak to someone on this planet.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎29-04-2020

@MI5 wrote:
Idiot !
Call back and speak to someone on this planet.....

Nicely put

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎29-04-2020

I've no time for fools

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎29-04-2020

It's been that sort of day here too...

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎29-04-2020

Everyday since the past 4 weeks.......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎29-04-2020

Totally agree. Never ending and more than relentless.

Veritas Numquam Perit

O2

How to use voicemail transcription on iPhone SE 2020 & iOS 13.4

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