Hack attempt

[markbell2410]

I received a text message, apparently from o2 stating that they were unable to collect my direct debit and I was to visit a link and update my details. I went through the process of what is clearly a social engineering hack, targeting o2 customers. This spoof site is plausible, comprehensive and extremely dangerous. I forwarded all of the information onto spoof@o2.co.uk, which is how other big players receive this information and I find out over 24 hours later that my message was rejected. I then visit the genuine site to contact o2 and gave up! Frustrated is an understatement!

I would have rather sent this information privately, but o2 would rather I didn't.

<paste>

Hi, I received a text message from 07385727908 stating that my bill needs paying 

 <Link Removed>

This is a spoof site intended to capture o2 customers' financial information.

</paste>

[Cleoriff]

Hi @markbell2410 

It’s a scam and has been reported frequently on here.

Block the number and do not follow any links.

Forward the scam text to 7726 - It's free.

Other ways to report here including Action Fraud website

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice

How to block a number:

https://www.samsung.com/us/support/answer/ANS00062352/

https://support.apple.com/en-us/HT201229

[jonsie]

It's a well known scam.
Block the number and report it free to 7726.
Don’t open any links or enter any information.
O2 advice here
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/