on 19-03-2019 20:27
Hello,
I have been on a simo deal for a while, my bill always comes on the 24th and I pay roughly on the 8th.
I have today just upgraded to a device and airtime deal which is much more expensive.
I beleive my new bill will be of the higher amount, but I am wondering If I had just waited until the 25th and changed my plan then would I not have just paid the lower price. I am wondering what is stopping me going and taking the device back cancelling the contract and then opening a new one on the 25th.
I went to live chat and they said each bill is for the month ahead, not behind. Still with this in mind would I still not pay the lower amount if I had waited until the 25th, can anyone please explain.
Solved! Go to Solution.
on 19-03-2019 22:31
on 19-03-2019 22:31
on 19-03-2019 22:34
on 19-03-2019 22:34
on 21-03-2019 10:36
on 21-03-2019 10:36
I called o2 helpline yesterday and the advisor there told me that I would pay my old tariff up from the day my bill started up until the 19th and then the rest of the days on the new tariff as you suggested. I wil also pay 1 month airtime in adavance (for reasonse I dont understand, why do you have to pay one month in advance, your future bills dont reflect this?) and also 1 months device plan. I would suggets to anyone in the future, just wait for your contract bill date to come through and then upgrade as its much simpler.
Thanks for the help to those who commented either way.
on 21-03-2019 10:41
on 21-03-2019 10:41