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Bigfried · ‎25-10-2020

Hi. My 24 month contract ends on 18 dec. I don’t want an upgrade, I want to leave o2 and get a cheap sim only deal. When can I leave and how do I do it? Thanks

MI5 · ‎25-10-2020

@Bigfried

Leave anytime you want.

You'll just pay to the end Guide: Cancelling Your Contract

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎25-10-2020

@Bigfried

Leave anytime you want.

You'll just pay to the end Guide: Cancelling Your Contract

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎25-10-2020

You can text INFO to 85075 to find out what you owe at anytime.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Marjo · ‎28-10-2020

Hi @Bigfried , hope you're having a good week so far. Sorry to hear you wish to leave O2. Let us know if you have any feedback that you'd like us to pass on to the business.

Hope you got all the information you were after about cancelling but do ask if you need any further advice.

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