This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Dear bills

Anonymous
Not applicable

on ‎28-09-2017 04:48

on ‎28-09-2017 04:48

I have been getting bills of over 100 a month with without being aware. I only really use mobile in house with router I have no idea what’s going on ?
Message 1 of 4
926 Views
0 Kudos
3 REPLIES 3

MI5
Level 94: Supreme
  • 152085 Posts
  • 651 Topics
  • 28925 Solutions
Registered:

on ‎28-09-2017 06:23

on ‎28-09-2017 06:23

Your MyO2 will tell you what the charges are for http://www.o2.co.uk/myo2 or call customer service from your mobile by dialing 202.
It’s not something we can help with as we don’t have account access.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
914 Views

Anonymous
Not applicable

on ‎28-09-2017 07:42

on ‎28-09-2017 07:42

Hi @Anonymous read this 

 

https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Have-you-fallen-for-or-been-conned-into-a-premium-rate-scam-What/td-p/968023

Message 3 of 4
897 Views

Marjo
Former Staff
  • 7881 Posts
  • 468 Topics
  • 55 Solutions
Registered:

‎28-09-2017 11:15 - edited ‎28-09-2017 11:16

‎28-09-2017 11:15 - edited ‎28-09-2017 11:16

Morning, @Anonymous! Sorry to hear that you have been getting unusually high bills! open_mouth Did you try checking in My O2 as suggested? Any help from the guide linked above? Let us know how you get on!

Message 4 of 4
839 Views
Top Kudoed Authors
View All
Top