cancel
Showing results for 
Search instead for 
Did you mean: 

Customer Services

Expedition
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

How can I ring and speak to Customer Services

Message 1 of 2
460 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
Level 94: Supreme
  • 127517 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

Hi @Expedition 

All numbers for O2 are in this guide. Guide: Coronavirus Community Help and Support 

When you call, you will be asked for the reason you are calling,

Stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

8am is the best time to call

Veritas Numquam Perit

Girl in a jacket

View solution in original post

Message 2 of 2
445 Views
1 REPLY 1

Cleoriff
Level 94: Supreme
  • 127517 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

Hi @Expedition 

All numbers for O2 are in this guide. Guide: Coronavirus Community Help and Support 

When you call, you will be asked for the reason you are calling,

Stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

8am is the best time to call

Veritas Numquam Perit

Girl in a jacket
Message 2 of 2
446 Views