Welcome to the O2 Community

Has your question already been answered? See the community FAQ's
Level 1: Joiner
Posts: 1
Registered: ‎12-11-2013
Accepted Solution


12 month sim only deal. What is the fee to cancel? Around 7 months to go
Posts: 92,679
Topics: 751
Registered: ‎14-01-2013

Re: Cancellation.


It will be your monthly payment x7.

Give customer sevices a call to double check on 202

*The Game Is On*

Posts: 108,420
Topics: 561
Solutions: 14,375
Registered: ‎04-04-2012

Re: Cancellation.


Text INFO to 85075 to get details on any early termination fees that may be payable.

If you are on O2 Refresh/O2 Custom Plan and there are payments to go on your credit agreement these will become due when you leave. 

Guide: Cancelling Your Contract 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Community Manager
Posts: 7,795
Registered: ‎23-07-2014

Re: Cancellation.

Hey @JDRAMA , sorry to hear you wish to cancel. Let us know if you have any additional questions and if you want to share any feedback in case you feel we could have done something better during your contract time.


Cheers for the information @Cleoriff , @MI5 ! Smiley Happy

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? See if the My O2 how-to guide will help

If you'd like to take part, why not register? Smiley Happy