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Can't view my bill

GaryMorris
Level 1: Joiner
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I used to have a contract with O2 but left and bought a new phone via another company, I am still with O2 for billing though as O2 are the network provider, I still get the monthly email from O2 detailing my monthly charge, I can't though view my bill on the O2 website, my number is no longer recognised, any ideas folk?

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Cleoriff
Level 94: Supreme
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@GaryMorris 

We're just customers like you but it sounds as if you need someone to access your account which can't be done from here

Give O2 a call on 202 or 0344 809 0202 (Contract) OR 4445 or 0344 809 222 (PAYG)

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

Veritas Numquam Perit

Girl in a jacket
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pgn
Level 77: Grand Master
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Have you tried registering for a new Myo2 account, with the new number, @GaryMorris

Web link here: https://accounts.o2.co.uk/signin

 

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Enlli
Level 69: Guiding Light
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Which company did you buy from?

Some are responsible for billing even if you are with O2

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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