£1 data charge on pay as you go

[Anonymous]

Ok, I have an O2 sim card for my 10 year old daughter, I want her to be able to send texts and make phone calls when necessary - but cannot find a single tariff that does not charge her £1 per day for data usage which she does not need - so £10 per month suddenly looks like £40 per month? Which is utterly absurd.  Is there a tariff that does not charge this? Or is it a complete waste of time being with PAYG on O2 these days - because if it is, I'm getting a tesco sim card for her.  Really hacked off with this, having lost £5 through this off her initial £10 top up - we are at mo leaving the phone turned off so it can't be taken out.  Can't manage to speak to anyone online as they are far too busy, and of course, being a phone company, there is no phone number to call them on .... I have three contract phones with O2, which are fine, but I don't really want her to have a contract phone ...

[Bambino]

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@Anonymous wrote:

I have just bought my first Smartphone on Pay&Go and the same thing has happened to me! How did you sort it? I want data only occasionally and would like the choice.

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Turn your mobile data off in Settings. If you don't know how to do it, as it's a new phone you must have a User's Manual. Look in that to learn how to turn on and turn off your mobile data.

[MI5]

Turn off data on the phone, as said many times....

[Anonymous]

this happend when starting up my new phone it charged me for things before I had had any chance to switch them off when phone was starting up

[MI5]

Well it is what smartphones are designed to do, after all.......

[perksie]

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@Anonymous wrote:

this happend when starting up my new phone it charged me for things before I had had any chance to switch them off when phone was starting up

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If it didn't do that you would be here complaining that half the apps were showing out of date information.

Why get a smartphone and not use it properly?

We can stop it charging you if you ask us to help instead of just whinging.

[Anonymous]

my point was the phone was still in first time start up mode and charged me for things without me consenting to it or having the option to turn them off what next pay for stuff before you put the simcard in

[MI5]

But you can turn data off during the start up on most phones (there are some exceptions) but as we don't know what phone you have we can't tell you how to....

[Bambino]

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@Anonymous wrote:

my point was the phone was still in first time start up mode and charged me for things without me consenting to it or having the option to turn them off what next pay for stuff before you put the simcard in

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You couldn't have been charged for anything if your sim card wasn't in the phone. How would they know who to charge?

[MI5]

From another thread we know you have a Galaxy Y so just hold the power button for 1 second and deselect "mobile data" or pull down the notification bar and do the same.....