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What’s the best contact?

Skmoice
Level 1: Joiner
  • 9 Posts
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Hi guys

im with O2 and have been for over 10 years, as a PAYG customer.  It works very well for my lifestyle & what I use my phone for, simply topping up £10 every month for my unlimited bundle. I’m now very tempted to change to another provider who are offering exactly the same benefits for £6.50 a month but as a sweetener are also throwing in a £30 gift card to new customers!!

as us PAYG’oers are of a different breed to  ‘monthly contracted’ customers (o2 makes this difference very aware coz PAYG customers cant sort any issues or get help via live chat) what department can I email before making a decision & where can I find contact details to do this?

 

thanks 🙏 

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MI5
Level 94: Supreme
  • 144168 Posts
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Registered:

@Skmoice 

Call 4445 from your phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144168 Posts
  • 634 Topics
  • 27632 Solutions
Registered:

@Skmoice 

Call 4445 from your phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 2
398 Views