Refund

[zoraizahmad2016]

I changed the tariff from 5 pounds bundle to 10 pounds bundle after this I top-up but it cuts the amount of 5 pounds bundle I want my refund so I can do the 10 pounds bundle please refund it

[jonsie · Accepted solution]

Hi
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this