Solved: Ported to O2, can not receive calls

GeorginaJarvis · ‎05-08-2022

I moved across to O2 from Three and it has all worked apparently but I am unable to receive calls. Customer Service have been no help and every time I call tell me to wait 24 hours.

Has anybody else had this problem?

I am on a bundle as opposed to topping up but I don’t think that should make a difference.

MI5 · ‎05-08-2022

@GeorginaJarvis

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎05-08-2022

@GeorginaJarvis

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Ported to O2, can not receive calls

Pay and go

payg sim

Will O2 replace a lost Pay as You Go SIM?

Where has my credit gone?

bad signals