Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Live Chat feedback thread

Hi everyone, We have seen many posts about your experiences with Live Chat, and it would be great to have a new dedicated thread for it to gather all the pieces of feedback in one place. This is a new version of our older thread from 2013. So if you ...

Marjo by Former Staff
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Resolved! phone been sent off for repair...if it cant be fixed i will be given a 'like new' one!!

i have a iphone 5s and have been having issues with it so took it inot o2 on saturday just gone and have been told that it needs to be sent off for repair. i have been told that if the phone i currently have cant be fixed i will revieve the same phon...

Anonymous by Not applicable
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Resolved! Student discount

I got a contract out with O2 thinking I would get 20% off overall bill but little did I know it was two separate bills. Anyway, paid my two weeks later bill and it was £60 but I wondered where my 20% airtime discount was? Spoke to an adviser online a...

Anonymous by Not applicable
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Resolved! Insurance claim

My phone is due to be collected tomorrow as I made an insurance claim for a cracked screen (accidental damage). Just wondering the average time I'd be waiting for a replacement phone if my claim is successful? Has anyone else had any experience of cl...

Anonymous by Not applicable
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Resolved! Dual Sim phones

I am seeing a growing demand for dual-sim phones (for personal and business sims)Currently, the only phones that seem to support this are from the Far East (HK, China etc..) and often do not support all the O2 frequencies, especially the 800MHz 4G on...

Anonymous by Not applicable
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Resolved! Show me the money!!!!

Hi, I have recently upgraded my phone and while in store recycled my old mobile. I was advised that I would hear back about the amount the phone was worth once "our guys" had looked at it as it did have, in my opinion, a small defect at the charging ...

Anonymous by Not applicable
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07 & 01 numbers NOT included in allowances

So apparently, not all calls to numbers beginning 01 or 07 are included in O2's tariffs. Hidden in the depths of small print it states...... Inclusive minutes cannot be used for calls made to non-standard 07 numbers (all those 07 numbers that are not...

Anonymous by Not applicable
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Any priority members can do me a huge favour?

The MMORPG I play, FFXIV have teamed up with o2 priority to offer free ingame items. Would anyone with access be able to pass along the code/codes to myself? Would be greatly appreciated!! Link to the promotion: https://priority.o2.co.uk/offers/595a1...

Anonymous by Not applicable
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Resolved! Looking for other O2 Customers in Devon, Ashburton, Chudleigh, South Hams and Dartmoor area

Hi there,I'm looking for other customers having the same troubles as I have. There is virtually no Data Connection at Dartmoor, Ashburton, Chudleigh , Totnes. I have just GSM data connections (very low speed). changing to 4G but even with 4G Data is ...

Anonymous by Not applicable
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Resolved! SCAM MESSAGES

Hi, i have just received a message that says : 'your account for 07********* has been limited due to security reasons. Please re-confirm your identity today or account will be locked' below this message is a box it tells you to tap on to complete det...

Anonymous by Not applicable
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