22-01-2023 18:09
Hi there
Does someone experienced tethering restrictions like connection to the device you're tethering drops after an hour? I use tetheting to my laptop and TV, however the internet connection is getting disconnected to my laptop every time after exactly 1 hour since I connect it to the mobile hotspot. When I turn off and on data and hotspot the connection is restored, after 1 hour is disconnecting and so on. It's very annoying, especially if your streaming or watching vids when internet is disconnecting. I'm a Tesco mobile customer btw but their advisers are unable to help. I thought it might be some fair usage restrictions or anything like that by their side or by O2, which network they're using. O2 customer services said they don't have such restrictions. I use another SIM which runs on Vodafone network and there are no such restrictions at all. There are some issues with a mast in my area which could cause this but the fact is the connection is getting disrupted on the laptop every time after exactly 1 hour and the mobile data is still available on the phone, so it looks like some tethering restriction.
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22-01-2023 18:39
22-01-2023 18:39
You need to speak to Tesco Mobile and have a look at their terms and conditions, as it has nothing to do with o2
All there T&C's are here https://www.tescomobile.com/terms-and-conditions
22-01-2023 18:18
O2 would not impose any restrictions on you as you are with Tesco.
22-01-2023 18:39
22-01-2023 18:39
You need to speak to Tesco Mobile and have a look at their terms and conditions, as it has nothing to do with o2
All there T&C's are here https://www.tescomobile.com/terms-and-conditions