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Samsung Cashback

Vieira
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on ‎06-04-2020 18:50

on ‎06-04-2020 18:50

Hi,

 

I bought a Samsung Tb S6 on 26th March, but now when i try to claim the casback from Samsung i need an invoice, but i didnt get nothing by email or in the tablet box, how can i contact O2 so that a can have another copy off the invoice. Please dont send information how O2 is operating on the Convid-19, because i read all of them, i just need an email to contact them, because rhe 202 dosent work.

 

Thanks in advance.

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jonsie
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on ‎06-04-2020 19:00

on ‎06-04-2020 19:00

Go into My O2 and previous orders. Download the order and save as pdf. Samsung will accept that.

 

my orders.jpg

 

my orders 2.PNG

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Vieira
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on ‎06-04-2020 19:05

on ‎06-04-2020 19:05

Thank you jonsie, already did that but Samsung didnt accepted.

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Cleoriff
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on ‎06-04-2020 19:14

on ‎06-04-2020 19:14

@Vieira 

They have before, so not sure what the issue is?

Veritas Numquam Perit

Girl in a jacket
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MI5
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on ‎06-04-2020 19:34

on ‎06-04-2020 19:34

@Vieira 

If you need to call O2 have a read of this https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Vieira
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on ‎11-04-2020 17:06

on ‎11-04-2020 17:06

Thanks guys for all your help. I just received an email from Samsung saying it was approved.
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jonsie
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on ‎11-04-2020 18:57

on ‎11-04-2020 18:57

@Vieira wrote:
Thanks guys for all your help. I just received an email from Samsung saying it was approved.

Excellent thumbsup

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
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on ‎11-04-2020 18:59

on ‎11-04-2020 18:59

Good news wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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