Samsung Cashback

[Vieira]

Hi,

I bought a Samsung Tb S6 on 26th March, but now when i try to claim the casback from Samsung i need an invoice, but i didnt get nothing by email or in the tablet box, how can i contact O2 so that a can have another copy off the invoice. Please dont send information how O2 is operating on the Convid-19, because i read all of them, i just need an email to contact them, because rhe 202 dosent work.

Thanks in advance.

[jonsie]

Go into My O2 and previous orders. Download the order and save as pdf. Samsung will accept that.

[Vieira]

Thank you jonsie, already did that but Samsung didnt accepted.

[Cleoriff]

@Vieira 

They have before, so not sure what the issue is?

[MI5]

@Vieira 

If you need to call O2 have a read of this https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...

[Vieira]

Thanks guys for all your help. I just received an email from Samsung saying it was approved.

[jonsie]

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@Vieira wrote:
Thanks guys for all your help. I just received an email from Samsung saying it was approved.

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Excellent

[MI5]

Good news