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International calls are barred

J2020
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on ‎14-04-2020 20:34 - last edited on ‎15-04-2020 15:28 by

on ‎14-04-2020 20:34 - last edited on ‎15-04-2020 15:28 by

Hi, 

 

I am trying to make an international call but am unable as international numbers seem to be barred. I urgently need this removed but I cannot get through to anyone. 

 

Thank you 

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MI5
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on ‎14-04-2020 20:36

on ‎14-04-2020 20:36

Keep trying Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎14-04-2020 20:37

on ‎14-04-2020 20:37

That's possibly a barbut do you have a spend cap on your account?

Contact any of the numbers in the link

Guide: Coronavirus Community Help and Support 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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