cancel
Showing results for 
Search instead for 
Did you mean: 

Call Failed

KellyB9
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi,

I am unable to make any calls. iPhone constantly saying “call failed”

I have good service and WiFi. 
Had a cellular iwatch linked to my account yesterday and wondered if that is the problem. 
Can anyone help please?

Thanks

p.s I have turned it off and on, reset network settings and messed with the aeroplane button

Message 1 of 9
9,638 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 150791 Posts
  • 645 Topics
  • 28728 Solutions
Registered:

There appears to be a network problem currently @KellyB9 

If you message O2 on Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG) they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 9
9,635 Views
8 REPLIES 8

MI5
Level 94: Supreme
  • 150791 Posts
  • 645 Topics
  • 28728 Solutions
Registered:

There appears to be a network problem currently @KellyB9 

If you message O2 on Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG) they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 9
9,636 Views

KellyB9
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I’ve used someone else’s Facebook. Thank you 

Message 3 of 9
9,628 Views

Mouseninja
Level 1: Joiner
  • 7 Posts
  • 0 Topics
  • 0 Solutions
Registered:

Has there been any word of fixing this yet? I’m having the exact same issue since yesterday, I’ve reset all network settings and still nothing

Message 4 of 9
9,583 Views

Cleoriff
  • 126975 Posts
  • 834 Topics
  • 7579 Solutions
Registered:

Hi @Mouseninja 

It must be area specific as I'm not having any problems.

Veritas Numquam Perit

Girl in a jacket
Message 5 of 9
9,555 Views

Crxsh01
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Having exactly the same issue. FYI also have a cellular watch connected to my iPhone. O2 told me they are aware of the issue and are working on it

Message 6 of 9
9,552 Views

Mouseninja
  • 7 Posts
  • 0 Topics
  • 0 Solutions
Registered:

Thanks for the reply, hopefully we get something sorted soon

 

Message 7 of 9
9,527 Views

madasaf1sh
Level 78: King of Kings
  • 11887 Posts
  • 66 Topics
  • 3209 Solutions
Registered:

It is a know bug since IOS 15 with a lot of global networks that Apple need to get off there ass and fix.. 

As I said in another thread, Apple are been investigated by the Korean Telecoms regulator already about the issue. 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 8 of 9
9,520 Views

Cleoriff
  • 126975 Posts
  • 834 Topics
  • 7579 Solutions
Registered:

Loads of posts on this today.

If you are getting call failed, a fix has been found if you turn off 5G

https://www.makeuseof.com/how-to-disable-5g-on-any-device/ 

Veritas Numquam Perit

Girl in a jacket
Message 9 of 9
9,471 Views