on 26-04-2023 15:18
Can I ask why O2 charge for texts to the British Transport Police text service - 61016. Other operators don’t and I feel, that given we want to encourage people to report incidents to police on public transport that this fee should be waived by O2.
on 26-04-2023 15:19
Further to the above, its the smae as calling 101 - which is free!
on 26-04-2023 15:40
Calls to 101 are only free in Scotland.
In England they are 15p per call.
Texting 61016 is network dependant from a charging perspective.
O2 deem it as a premium rate texts. Other networks may differ.
on 26-04-2023 15:55
on 26-04-2023 15:55
Calls to 101 are now free, since April 2020. So the text version should also be free now!
on 26-04-2023 16:17
on 26-04-2023 16:17
We're you told by O2 the number was chargable or was it the phone warning that pops up on android when texting shortcodes?