Printer problems - change from wireless use to cable to assist ?

[Jenny105]

Hi folks welcome to 2019 

I use a laptop , ASUS vivobook with a wireless HP  Envy printer in wireless mode.  Im now experiencing printing issues which I cant locate.  Im looking to try the printer with cable but Im not sure how to disable the wireless mode.Anyine any ideas please.

[Jenny105]

Hi  Scanner and printer are sorted. The HP service was of no use this time. Its years since I used it and its gon upmarket with no CHAT service, mostly robotic. However I stumbled across Microsoft Chat . The problem was diagnosed and fixed in minutes. Friendly no jargon service by well trained agent.   My next PC was going to be a HP but Im thinking twce about that idea.   Are there any other PC makers who have very good CHAT facilities for no expert PC users.