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02 messing up me life btw bare in mind im only 16 n go collage along way away

Anonymous
Not applicable

‎28-09-2014 00:09 - edited ‎28-09-2014 00:11

‎28-09-2014 00:09 - edited ‎28-09-2014 00:11

i pay £20 for 500 mins unlimited texts and 1 g internet so i just toped up thinking yeah all done when they take four pound off me forr 50 texts that i didnt **bleep**ing want u know what if this dont get sorted its going to the papers and im leaving 02 !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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jonsie
Level 94: Supreme
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on ‎28-09-2014 00:20

on ‎28-09-2014 00:20

Speak to customer service on 4445 or webchat. If an error has been made I'm sure they will recredit your account.

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Anonymous
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on ‎28-09-2014 00:36

on ‎28-09-2014 00:36

We have known this happen before even this evening this happened as a post similar to yours was left.

Online Live Chat sorted this out for that person.
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Anonymous
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on ‎28-09-2014 06:15

on ‎28-09-2014 06:15

Best is to raise your concerns officially with o2
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