help: phone call ended by 'mute' it ...

[Anonymous]

... only happens with one particular phone number I use, which is an important & frequent number

am I pressing mute button by mistake on my Nokia 515 

where is mute button anyway?

or is person whose number it is just playing 'silly beggars'

WispaRed7

[Anonymous]

Is the call actually being ended or can you hear the other person but they can't hear you, or vice versa?

I suppose you could be holding the phone in such a way that you are pressing the volume down button and so the call volume is turning down but you would notice that the next time you make a call and can't hear the other person.

You used to be able to mute the call from your side by pressing and holding the menu button on old Nokias but I dont know if thats possible on the 515, plus it would show "Mute On" on your screen.

[Anonymous]

Hi WispaRed7


Normally to mute a call on a Nokia you have to go into Options” menu by pressing on the “OK" or “Send” button and selecting “Mute” from the menu. To un-mute, select “Options” again and choose “Un-mute.”

Very weird that the issue is happening on one call.

[Cleoriff]

Hi Wispa

Does this happen EVERY time you call this one number? (or is it an intermittent problem?)

Also, if it only happens with the one number you ring.....then that seems a little weird to me.

If it was YOUR  mistake, surely that would be happening with every call you make?

[Anonymous]

hi guys

I can hear the person I've called but they can't hear me

I've rung the number this evening & its been alright = intermittent 

the person whose number it is assures me he isn't being 'silly' with me

Bob could it be that I'm pressing my left ear too close to the phone

& activating the mute?

thank you

WispaRed7

[Anonymous]

just to let you know this problem has now been solved

it appears the fault lies in the mobile phone I have been ringing ... as that person has experienced same with another number he has called or received a call from

there was some ambiguity with me & my phone as when a close member of my family rings me or me them

there is sometimes a line disengaged

but I believe this to be my elderly family member inadvertantly mis-handling of their phone ... either landline or mobile

thank you

WispaRed7 

[Cleoriff]

@Anonymous  Thanks for updating and pleased this is now resolved

[Anonymous]

Thank you for letting us know and im pleased this has come to resolution