on 16-01-2013 23:35
on 16-01-2013 23:35
Hi,
I recently change phones and with it the whole of my messaging data for december has gone missing.
The problem now is there is a very important message I need to find as a home rental turned sour and the tenant is lying and insinuating we forced them out when in actual fact we only provided a warning.
Is there a way to request all sent message data, as messages can be doctored so the tenant could doctor the sent messages in their own way. As I have not history of this on the phone I wouldnt be able to prove otherwise.
Please help
Matt
on 17-01-2013 10:42
on 17-01-2013 10:42
Have a look at http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,KB=Companion,question=ref%28User%29:str%28Mob...
O2 can't provide copies of the content of text messages.
Regarding your concerns re edited texts - speak to a lawyer. In practice, it's hardly a simple, straight-forward task to edit a text message in situ on the phone so it's incredibly unlikely to be a problem but a lawyer will be able to advise you on how to challenge such evidence.
on 17-01-2013 14:59
on 17-01-2013 14:59
on 17-01-2013 15:17
on 17-01-2013 15:17
cheers guys.
by the look im screwed, lesson certainly learned here I wont be renting out again.
what makes the whole thing worse is the tenant in question works with me on the same team and currently owes £700, the effect this could have on work if she doesn't pay could be catastrophic.
on 17-01-2013 16:16
Obvious question - do you still have the "old" phone?
on 17-01-2013 16:16
on 17-01-2013 16:16
on 19-01-2013 11:08
yeah still have the old phone, thought it was knackered as wouldnt turn on. Check on the phone and I have texts all the way until 28/11/12 nothing for december. Very strange, it seems as if all text data d=for december has just vanished and I certainly didn't delete it. We'll knowingly deleted it anyway. Its the worst thing that could hav happened.
on 19-01-2013 13:58
If you haven't actually deleted the message, try taking the sim and any memory card out of the old phone and put them in your new one - it's possible they are still there but the old phone is not finding them.