PLEASE READ CAREFULLY!
PLEASE SHARE!
I never ask for anything to be shared but for your own sake YOU NEED TO SHARE THIS and get this fraud stopped!
If you own a smart phone; and have direct debit then you are WIDE OPEN to be defrauded by a SCAM and your bank account pillaged & emptied, and there is currently absolutely NOTHING you can do about it!
The scam is run by a company called KKO Mobile, also known as MyDoo and is owned by another Company called CellFish.
In some way, either by a virus, hidden button in an app or other subversive method, they subscribe you to a premium rate service. This can be £5 a week but could change to any time period like daily/ hourly etc.
This is billed directly through your mobile operator in my case O2; and O2 have direct access to my current account via direct debit. As it turns out you have no protection against fraud committed in this way at all believe it or not, I couldn't believe it!
So in effect KKO Mobile can make an app, that subscribes you to their service, empties your bank account and walk away! They are based in France.
After calling O2, they will not accept any responsibility for the fraud, even though it was facilitated through the O2 payment system! O2 refuse to pay back money stolen using their system.
As I have found out O2 and the other operators apparently have no interest in closing this loophole as conveniently they receive a percentage of the profits!
For the record, I categorically did not enter into any form of contract with KKO Mobile, and have not accepted any agreements, like thousands of others, basically was completely unaware of the scam!
As it appears O2 have completely failed to ensure any form of due diligence in protecting my finances, and they are not to be trusted at all.
I've called them to remove my bank account details with immediate effect !
There is a regulatory body called PhonePayPlus that appear utterly useless; both them and O2 have had complains since 2010 and have done NOTHING! Conveniently they are also funded by the networks...
This situation is completely unacceptable. A criminal, bogus and fraudulent 3rd party should not be able to scam your finances and this be facilitated by the network provider, with no redress. This is effectively colluding in fraud!
I've made an official complaint to the police, theft through fraud, and to phonepayplus.org.uk and passed this onto my solicitor.
IN ORDER TO PROTECT YOURSELF, THE ONLY THING I CAN THINK OF IS DO WHAT I HAVE DONE, AND THAT IS CANCEL THE DIRECT DEBIT AND PAY EACH MONTH.
THAT IS UNTIL I FIND A WAY TO STOP THIS LOOPHOLE.
In the mean time be very vigilant of any texts that say you are subscribed to anything, although sending stop is most likely another scam!
There's no way O2 aren't aware of this!!! you only need to google KKO Mobile Scam
Utterly disgraceful of O2.
It would be only reasonable to trust O2 with regard to my finances; and to expect them to excersise a level of due diligence with regard to protecting me as a customer; unfortunatly O2 have shown absolute disregard, and complete neglegence in allowing a 3rd party to perpetrate a criminal and fraudulant activity. In effect O2 facilitated the crime, and allowed direct access to my fiances to unscrupulous 3rd parties and are fully aware of the level of complains raised against KKO Mobile. There is a very real danger of KKO mobile completly clearing out your current account, and no-one is accountable!
Return my stolen money O2...!
Utterly disgusted O2 customer!
