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360 here I come... ‌‌🤞

pgn
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Screenshot_20230210-160743.png

Good job it's 4pm on a Friday, what could possibly go wrong... 🤣

Screenshot 2023-02-10 161652.png

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pgn
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Well, we shall leave it as-is for now, until it shows me my past bills (it all falls over at that, currently!) and I see how Nov/Dec bill appears...

Also only one bolt-on, a new one I have not noticed before, called...

1000009295.png

Love these journeys of wonder 🤣

Message 21 of 28
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Cleoriff
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On my PC, I can see bills back to Feb 23 @pgn 

I give up on the app!!

Veritas Numquam Perit

Girl in a jacket
Message 22 of 28
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pgn
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On PC here myself, @Cleoriff  - interesting, but perhaps the bills will sync-up overnight.

No sign of my bolt-ons yet either, but the "Buy Bolt-ons" does not show the ones I know I have, so...

And the "Eligible for Volt" section throws the old "Nope" screen, and has a pencil icon next to "Edit address" 😄

I notice there is a section that shows "Request Refund" if you have a credit balance, too... 🤠

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Cleoriff
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I haven't had time to view everything showing @pgn 

I've not noticed Extras (I have Disney)

Nor have I looked at my bolts ons. (I had O2 Travel *and Travel Inclusive with my last upgrade).

However, I'm at the stage when I absorb info on a 'little and often' basis nowadays. 😂

PS just noticed billing history now goes back to Oct 22.

Veritas Numquam Perit

Girl in a jacket
Message 24 of 28
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pgn
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Trying to view my Billing History returns this unhelpful error at the moment for me @Cleoriff 

pgn_1-1700650807325.png

And if I click on "try again" near the top:

pgn_3-1700650869363.png

No idea who "Ritchie" is 😰

Message 25 of 28
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Cleoriff
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Maybe you are Ritchie and not Greg after all @pgn 😂

By the way, on the home /landing page, I found clicking on My O2 gives me most of the sections I want.

I'm not bothering with the app. Half the stuff is missing!

Veritas Numquam Perit

Girl in a jacket
Message 26 of 28
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pgn
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Well, he's still hangin' about, so perhaps time to engage with the O2 Social Media Team, I guess...

There’s a Problem

There’s been a problem getting the page you want.

Please try again by clicking here.

If you continue to see this error message, please report the problem by clicking here and provide the error message below.


Diagnostic Information
   URL: /isam/sps/oidc/rp/Identity_Billing/redirect/O2ID?state=Ul26jW8sGu&code=9c1edcbd-1599-4e12-a28f-dcdab3f87a2d
   Error Code: o20x13212072ae
   Userid: null@o2.co.uk
   Date/time: 23/11/2023 18:42:15

Message 27 of 28
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pgn
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I half wondered if the mysterious System 360 related to IBM's ecosystem - and here, in an error I got back in response to my poking, my suspicions are confirmed 🤣

1000009308.png

Message 28 of 28
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