O2 Priority
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Forum Posts

FAQs: O2 Priority board

Hi everyone, Welcome to our Priority forum board. Here's some info to get you started: Need help with Priority? This board is here for you to ask questions from other community members and receive answers on everything that you might need help with r...

Marjo by Former Staff
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  • 12 replies
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Pizza Express gift card

Hi, I won a £20 Pizza Express gift card on the Blue Monday competition on Monday 28/04. I filled my details in and it said I would receive an email immediately with my voucher. I never received an email, I have checked my junk folder and my main inbo...

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Nina1987 by Level 1: Joiner
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Can't access my presale tickets.

I bought tickets for bryan adams on o2 presale 2/10/24 as a gift for my mums 70th birthday. I had confirmation from ticketek of purchase and downloaded the o2 app as instructed to access tickets. Concert is on 15th may and beginning to worry about ac...

JC75 by Level 1: Joiner
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Resolved! Blue Monday Pizza Express gift card

I won a pizza express gift card playing the blue Monday game in the app last night but I haven't received an email with the prize yet. The info says it should be sent immediately. Does anyone know who's best to contact about this?

Edrewdle by Level 1: Joiner
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Resolved! O2 UK and Virgin Media Launch Blue Monday Priority Rewards

Priority from O2 launches ‘Blue Mondays’ with millions of unmissable rewards, prizes and experiences for customers - Virgin Media O2https://news.virginmediao2.co.uk/blue-mondays/ O2 UK and Virgin Media Launch Blue Monday Priority Rewards - ISPreview ...

Oxonian by Level 39: Midshipman
  • 102 Views
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Resolved! Bought tickets on O2 priority, how do i transfer to someone else?

hello, my mum just bought tickets for her and her friends accidentally using my dad's details for an event via O2 priority and needs to transfer them to her details so they can still go without my dad going with them. Is there a way she can do this a...

Bonnie3 by Level 1: Joiner
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Blue monday

hi.I also won a £20 pizza express voucher yesterday on blue Mondays. I have not received any email with the voucher.I have checked all email folders and nothing is there

Resolved! O2 Priority Competition Win - Tickets not received and event in two days.

Hi @Dave-O2 I have recently won an O2 Priority competition on for a pair of tickets to the Louis Theroux Q&A at O2 London. I have replied to the RSVP email (received 15th April 2025) and received correspondence back saying a member of the O2 Team wil...

LydM by Level 1: Joiner
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Resolved! Music Event Ticket

Hi, I hope someone can help, I’m not sure if I should be panicking but I am a bit right now and need some reassurance as well as confirmation. Last November on the 27th (2024) I bought Sam Fender tickets for June 6th with O2 priority (on the app). I ...

OliviaH15 by Level 1: Joiner
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How do I generate a moving QR code within the Priority app?

Hello - I’ve bought 2 for 1 tickets for the Wildlife Photographer of the Year exhibition at the NHM in London which is a current o2 Priority offer. It’s a 2 step process. There were detailed instructions in the o2 Priority app about step 1: booking t...

Lojo by Level 1: Joiner
  • 141 Views
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Resolved! Problems logging in Priority

Hi.Is anyone else having problems logging into the Priority app?I have successfully used it in the past, but when trying to log in these last few days I input my O2 number, receive the security code, but then get a message saying ‘there was a problem...

MJG by Level 1: Joiner
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  • 9 replies
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