Hello all, hope you're having a good week so far! At O2 we're constantly trying to improve our products with input from our customers. You might have noticed (or even been a part of) some of our various beta trials and product development initiatives...
Hi everyone, Welcome to our Priority forum board. Here's some info to get you started: Need help with Priority? This board is here for you to ask questions from other community members and receive answers on everything that you might need help with r...
Hi, I’m new. Should the app be sending me notifications about new offers etc? I have them switched on but haven’t been getting any…or do you just have to keep checking?
Hello, hello, hello. January is almost over already , which I can take some positives and negatives from. But, not to wish time away, I'm looking forward to the longer days that will creep up on us soon. Anyway, I have some of my favourite Priority O...
I am late paying my bill, and need more time until the end of the month to pay could I get someone to help me sort this out please??
I’ve tried to make a spaseekers booking through the O2 priority app. The app crashed though and I couldn’t complete the transaction. When I’ve started again it’s now telling me the code has been used, which obviously it hasn’t because the app crashed...
Hi there,I don’t really use my O2 Priority free hot drink offer that often. However, I went in the other day and they said that I could only get an iced latte or iced Americano if I wanted a cold drink on the O2 Priority app. She spoke with a foreign...
Hey! I recently got a deal from Virgin Media for broadband, and got a call from O2 to add a sim card to my deal and I agreed. In my Virgin bundle deal, I had a voucher and I wasn't going to pay any bills for around 2 and a half months. But today O2 c...
I want to make refund I make payment for the phone by O2 Telefonica Company for the iPhone and I didn’t get anything I want refund for that payment
hi there i am worried and struggling so hard without a job im unable to keep up with payments but i am trying to call all numbers for 02 but it wont let me ring so i really dont kno wot to do is there any chance someone can call me today on [removed ...
Hi, I have an iPhone that I currently use abroad. I want to remove the carrier lock from my phone but the response from O2 was that as the phone is not available through the O2 network, they cannot unlock it. Other providers are able to send an unloc...
I try to login to O2 priority (first time), enter my iPads mobile number, it tells me I will receive two codes to log in but I don’t receive any text messages! Help!
