Get Help with O2 Priority

FAQs: O2 Priority board

Hi everyone, Welcome to our Priority forum board. Here's some info to get you started: Need help with Priority? This board is here for you to ask questions from other community members and receive answers on everything that you might need help with r...

Resolved! Where are my tickets???

I purchased 6 x VIP tickets via the O2 Priority app this morning but no email has been received and no money has been taking out of my account either. I took a screenshot luckily with my order number and confirmation of the purchase but where can I f...

Resolved! I have put incorrect email address for take that tickets purchased this morning

I bought Take that tickets this Morning and put the incorrect email in. I have confirmation code.

No Booking Confirmation

I have recently bought concert tickets through priority, the money has come out of my account but i have had no booking confirmation or heard anything else about the tickets. What can i do?

Not Registered on Network

I am getting the above message and unable to receive or make calls. It has only happened today Please advise. Thanks

Disney plus

Hi, I got a link saying I was entitled to six months Disney plus for free and to click the link however the link doesn’t lead to anything other than my account and I’ve tried to activate it so many times

O2

my o2 priority isn't showing upcoming concert events

Resolved! Gamepad at the O2 Arena

Has anyone been too the Gamepad at the O2 Arena. I booked an hour session through O2 priority but it doesnt say if there is an age restriction.

Resolved! Won a prize but no one has contacted me

I’ve won a priority prize but I can’t see how to claim it, on the app it indicates someone will contact me after 48 hours and if they haven’t then call a number. Called the number but it is automated at says to call o2 customer service. Called o2 cus...

O2 extra - cancelled but still chardged

I have been charged for Disney plus however my free trial doesn’t run out until 20/9/23 and I’ve opted out of auto-renewal. Please amend my bill to reflect this. Thanks

O2 priority ticket

Hi! If my friend has 3 O2 priority tickets on her account how many friends can she bring in?thanks!!

O2

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