Solved: Where are my tickets???

Carolinew68 · ‎27-09-2023

I purchased 6 x VIP tickets via the O2 Priority app this morning but no email has been received and no money has been taking out of my account either. I took a screenshot luckily with my order number and confirmation of the purchase but where can I find my tickets and receipt pls?

madasaf1sh · ‎27-09-2023

@Carolinew68

You need to speak to the promoter of the concert, as tickets are no normally sent till a few days before the concert to stop scalpers selling the tickets at a profit..

Usually the promoter is either Ticketmaster or AXS

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

View solution in original post

madasaf1sh · ‎27-09-2023

@Carolinew68

You need to speak to the promoter of the concert, as tickets are no normally sent till a few days before the concert to stop scalpers selling the tickets at a profit..

Usually the promoter is either Ticketmaster or AXS

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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