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Level 1: Joiner
Posts: 1
Registered: ‎25-04-2018
Accepted Solution

Priority ticket problem

Trying to get tickets for Bootleg Beatles + Lightning seeds but when I click the link it keeps going back to the priority page. Is there something wrong with my priority? Other tickets seems to be fine 

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Posts: 103,877
Topics: 552
Solutions: 13,424
Registered: ‎04-04-2012

Re: Priority ticket problem

Hi @Ally9 we regularly find people have issues with ticket booking on Priority, esp for bands and events that are in high demand.

You could try a different browser if you are attempting to buy online or have a read through the help here https://www.o2.co.uk/help/apps/priority-moments

For further help contact customer services http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 89,659
Topics: 744
Registered: ‎14-01-2013

Re: Priority ticket problem

Hi @Ally9

This has happened to other members as well. One thing to try, delete the app and reinstall. It may help

*The Game Is On*

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Posts: 80,548
Topics: 573
Solutions: 3,881
Registered: ‎04-01-2009

Re: Priority ticket problem

Both goood bands so I hope you manage to get tickets. Good luck smiley


@Ally9 wrote:

Trying to get tickets for Bootleg Beatles + Lightning seeds but when I click the link it keeps going back to the priority page. Is there something wrong with my priority? Other tickets seems to be fine 


 

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Community Manager
Posts: 7,430
Registered: ‎23-07-2014

Re: Priority ticket problem

Welcome to our community @Ally9! How are you doing with this today, did you manage to get the tickets in the end? Please do let us know if you're still struggling with it and need additional help?

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