Priority not sending codes so no chance of logging...

AndyM70 · ‎04-03-2025

I cannot access the app or use Priority via the website. No codes are sent whichever way I try and log onto the Priority site. I've deleted the app, rebooted my iPhone and re-installed the Priority app but still the same issue.

Any help gratefully received as I have tickets to try and buy in 24 hours, many thanks.

MI5 · ‎04-03-2025

@AndyM70

You'll need to contact O2 to check your account details.

Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

KP1111 · ‎05-03-2025

Im having same issue, ive contacted O2 and they said they werent sure and dont know why its happening!

MI5 · ‎05-03-2025

No one here will be surprised to hear that.

Try the UK based social media teams @KP1111

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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