Blue mondays

[Rayne1]

I won a voucher on the blue monday and received my email, i clicked the appropriate link which took me to

the PRSNT website however it stated the content (i.e my unique code) is password protected. So i created an account tried that password it didnt work, tried o2 priority password that also didnt work. There is no reference on the email that a password is required so Im not sure whats gone wrong, anyone any ideas? 

[rebecca0ward]

I've just had the same issue. Will wait for any reply to this post. 

[ukboi86]

Hi there ive sent a message to a community manager as im having same issue

I've sent a message to Dave-O2

[pgn]

@Rayne1 @rebecca0ward @ukboi86 

Who should I contact if I have a query about my entry?

If you have any issues entering or if you have questions concerning claiming or redeeming your prize, please send an email with the information that you used to enter to:

PriorityContent@virginmediao2.co.uk

[ukboi86]

@Rayne1 this should be resolved now when you click on the link in the email

[Dave-O2]

Afternoon @Rayne1 

Just checking in as @ukboi86 suggested, is this now fixed?