Somethings wrong with my bill

[Craiglee94]

Hi I've recently changed numbers but I've found myself recently getting charged too much?. It says I've got a bill coming up on the 20th of may charging me £58 but on the 12th of may £62 came out of my bank account but my new sim deal is only mean't to be £33 per month am I still getting charged on my old sim because I've got a new one and I've cancelled the direct debit on it as well but I also had to pay a bill of £33 on the 29th of april as well don't know why I'm being charged so much so close together?

[MI5]

@Craiglee94 

Sounds like you still have both contracts running.

You'll need to speak to O2 Guide: Coronavirus Community Help and Support 

[Cleoriff]

@Craiglee94 

You must have taken out a new contract instead of upgrading. Contact O2 as said above.