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Refund due

ChristinaSki
Level 1: Joiner
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Account number ***********

Hi, today I received an email confirming I'm £11.96 in credit and to log in to request a refund. I am no longer an 02 customer and so cannot log into my 02 account to request the refund. Is this something you can arrange please?

Many thanks 

Christina

 

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

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MI5
Level 94: Supreme
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Registered:

@ChristinaSki 

You can get in touch with Payment Management team on 0800 902 0217
Payment Management opening hours:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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