Solved: Pay As You Go Top Up Not Showing

HJB6 · ‎17-10-2023

I just topped up my pay as you go account but the new balance is not showing in My O2.

MI5 · ‎17-10-2023

If on a bundle the credit will be exchanged for allowances Big Bundles | Help & Support | O2

If on classic tariff, it may take up to 24 hours to update.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎17-10-2023

@HJB6

If on a bundle the credit will be exchanged for allowances Big Bundles | Help & Support | O2

If on classic tariff, it may take up to 24 hours to update.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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