Out of bundle charges reduction

[PVardy]

Can you tell me why I have been reduced to 250gb? 

[pgn]

Use Guide: How-to guide for My O2 to see what has happened.

If you moved from Virgin Media to here, such adjustments are made by O2 to match what you had or your usage pattern, assuming Contract.

Otherwise, contact O2 via Social Media at the link just below - good luck, @PVardy.