This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

My phone is brooken, how do i confirm purchease?

Go to solution
Mati
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎14-07-2022 20:33

on ‎14-07-2022 20:33

My phone is damaged. When I try to upgrade my phone it asks for mobile confirmation. What do I do?

Message 1 of 3
636 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
madasaf1sh
Level 78: King of Kings
  • 12022 Posts
  • 69 Topics
  • 3221 Solutions
Registered:

on ‎14-07-2022 20:41

on ‎14-07-2022 20:41

@Mati 

 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

View solution in original post

Message 2 of 3
630 Views
0 Kudos
2 REPLIES 2

Go to solution
madasaf1sh
Level 78: King of Kings
  • 12022 Posts
  • 69 Topics
  • 3221 Solutions
Registered:

on ‎14-07-2022 20:41

on ‎14-07-2022 20:41

@Mati 

 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 3
631 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
  • 151707 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

on ‎14-07-2022 22:50

on ‎14-07-2022 22:50

@Mati 

Put your sim in another phone to receive the code.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 3
617 Views
0 Kudos
Top Kudoed Authors
View All
Top